welzap.com respects and protects the privacy of all users of its platform. This Privacy Policy has been prepared in strict accordance with the General Data Protection Regulation (GDPR / Regulation (EU) 2016/679) and the Dutch GDPR Implementation Act. This policy explains which personal data we process, the legal grounds on which such processing is based, and the rights that you may exercise.

1.Categories of Processed Data: To properly perform purchase agreements, we process identification and contact information, including your full name, delivery address, billing address, email address, and telephone number. We also record transaction information related to orders. For technical optimization and system security purposes, we process browsing data, including anonymized IP addresses, browser types, and timestamps through strictly necessary functional cookies.

2.Legal Grounds for Processing: The processing of personal data is carried out based on the following legal grounds: the necessity to perform contractual obligations (including order processing, order preparation within 1 to 3 business days, and delivery within 8 to 10 business days in the Netherlands), compliance with legally required tax retention obligations, and our legitimate interests in ensuring fraud prevention and network security.

3.Sharing of Data with Third Parties: Personal data is never sold or rented to third parties. Data is only provided to external parties where strictly necessary for order fulfillment, including logistics partners and delivery services in the Netherlands, as well as certified payment providers (Visa, MasterCard, American Express, PayPal, and Klarna). Appropriate data processing agreements have been established with all such processors.

4.Your Rights Under the GDPR: You have the right at any time to access your personal data, request correction of inaccurate data, request deletion of data ("right to be forgotten"), restrict processing, object to processing, and exercise your right to data portability. You may formally exercise these rights by submitting a written request via service@mail.welzap.com. We will respond to your request within the legally required period of 30 days.