Once your purchase has been completed, the internal processing period of 1 to 3 business days at our distribution center will begin. After the goods have been transferred to the logistics service provider, you will automatically receive an official shipping confirmation email containing the tracking number sent to your registered email address. From this point onward, the standard delivery time within the Netherlands is 8 to 10 business days.

Using the provided tracking number, you can closely monitor the status of your package through the official tracking portals of the relevant postal and parcel service providers (such as PostNL). During international transportation and customs processing, tracking updates may temporarily remain unchanged; this is a standard part of the cross-border logistics process. If your tracking status still does not show any active updates 5 business days after the shipping confirmation has been issued, you may contact our customer service team via service@mail.welzap.com for detailed shipment status verification.